Faqs
FAQS
1. Do your products meet the standards of hygiene ?
A: Our products are all made by hand by traditional methods of the international confectionery industry. This is the reason we are able to retain the old-world charm associated with candies. All our hand processes go through stringent quality standards and our employees are trained under rigorous training programs. Our products are totally hygienic.
2. Are the ingredients used in your candies safe, especially colors ?
A: All ingredients used in the candies are safe and meet the standards laid out by law. The colors used are safe synthetic food colors.
3. Can eating candies make me and my kids fat ?
A: Our candies, like any other sweet products, have sugar. We all can have some sugar in a day. So, eating in moderation is the key. Like any other product don't overdo it.
4. What happens if your shipment is late ?
A: Our products are carried to you by our courier partners. After shipping, we provide you with a tracking number. You can track your shipment and in case of delay, you can contact your courier company. They will help you. Alternatively, please write to us at [email protected] We will track the shipment for you and make sure the query is resolved.
5. What is your return policy ?
A: Please refer to our return policy by clicking on this link.